Ordering

To order your Neat’s Crackers Multipack, go to our Buy Now page for the flavour you want – Sea Salt, Hot Thai Chilli, Wasabi or a Mixed Flavour Multipack.

Choose how many bags you want – 5, or 10, and the bag size – 20 grab-n-go , or 50g sharing bags. Select the number of Multipacks you want and add to your basket.

When you have finished shopping, click the basket in the top right of the screen, and select to View Basket or Checkout.

If you have a coupon enter the code now.

Enter your billing, delivery and address details. Deselect the tick box if you don’t wish to receive Neat’s news and offers by email.

Click Place Order, and you are done.

Payment

Our website is secure for eCommerce payments and has an SSL certificate, as shown by the little padlock in the menu bar.

Our checkout uses Stripe to process your payment. Stripe is a third-party payment solution that follows the most strict requirements for security in the industry. It is certified as a PCI Level 1 Service Provider.

All you will need to pay using Stripe is a valid credit card or debit card with the Visa or Mastercard logo.

Delivery

Courier: Royal Mail.
Delivery time: 3 – 5 business days.
Delivery charge: £4.50 for order values up to £20.
Free delivery: for order values over £20.

Refunds

We hope that you are delighted with your purchase of Neat’s Snacks.

However, if our products are not of the quality you would expect, please email us via the link on our website Contact Page within 10 days of receiving your order, and we will refund your payment as appropriate.

Please include your order number and details of the problem.

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